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If you do not see the USB video adapter in Device Manager, refer to the following FAQ.

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When you test the video cables, video source, video destination, and USB video adapter, it is recommended that you do the following:Ĭheck Device Manager under Display adapters, Universal Serial Bus controllers, or USB Display adapters. To do this, press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. When you test your cables, it is recommended that you do the following: Ideally, you should test a component that you know works in another setup. Use a different video cable, video source, video destination, and USB video adapter in your setup to see if the problem persists. Use the video cables, video source, video destination, and USB video adapter in another setup to see if the problem is with the components or the setup. To test your setup components, try the following: You can test to make sure that the following components are working correctly and are not the source of the issue: When you troubleshoot issues with a USB video adapter, there are some quick tests that you can complete to rule out potential problems.

Click Remove to begin the removal process and restart your computer when prompted.

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Click Add/Remove Programs to display a list of all installed software on your computer.

Click Uninstall at the top of your screen to begin the removal process and restart your computer when prompted.

Locate and select the USB Display Device (Trigger Family) software.

Click Uninstall a program to display a list of all installed software on your computer.

On your keyboard, press the Windows Key + X.

Note: Physically disconnect your USB Video Adapter from the computer before completing the steps below.

In the list of extracted files, double-click the Setup.exe file.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\ your_name\My Documents\Downloads). Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack). Once the installation has completed you will see your Windows desktop extended to the additional monitor. During the installation your display might flicker this is normal. Note: Installation may take several seconds to complete.

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Your computer will automatically complete the driver installation and your device should be ready to use.

Once Windows has restarted, connect the USB video adapter to your computer.

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Follow the on-screen prompts to install the device drivers and restart the computer when prompted.

Extract the files using the instructions in Step 2. Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file.

In the list of extracted files, right-click the Setup.exe file and select Run as Administrator.

Converter needed for new mac laptop to usb zip#

Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\ your_name\Downloads). You can find the part number and product ID on the product’s packaging.

Download the latest drivers from the website ( ).

Prior to installing this device, please ensure that your operating system is up to date (for example, you have installed the most recent service pack).

Note: Do not physically connect the USB video adapter to your computer until you are instructed to (Step 5). This USB video adapter is not intended for graphical intensive applications, such as gaming Support for multiple adapters will vary depending upon your system resources If you’re connecting this device to a computer along with additional USB video adapters or docking stations, avoid using devices with different family chipsets, such as DisplayLink® or Fresco Logic®Ĭonnect a maximum of five USB video adapters on a single computer. This USB video adapter uses a Trigger family chipset. System Processor: Quad Core 2.4GHz (i5 recommended) If you’re connecting this device to a computer along with additional USB video adapters or docking stations, please avoid using devices with a DisplayLink or Fresco family chipset.